Image migration

Migrating images to Cloudinary from Salesforce Commerce Cloud (SFCC) involves synchronizing existing images to ensure optimal delivery through Cloudinary. In SFCC, images are categorized into two regions: Product/Catalog (for PDP/PLP) and Content (general content like homepage and landing pages). This guide outlines best practices for migrating images.

How to migrate images from SFCC to Cloudinary

1. Configure the Initial Upload job in SFCC:

   1. Access the Business Manager of your Staging SFCC B2C environment.
   2. Navigate to Administration -> Jobs.
   3. Configure the Cloudinary - Initial upload of product assets job.
   4. Set the CLDJobExecutionMode to Debug.
   5. Set CLDNumberOfAssets to 20, which is ideal for system checks.

2. Run the Initial Upload job:

   1. Execute the job and review the job log files for any errors.
   2. Verify in the Cloudinary Console that the assets have been uploaded correctly.

3. Run the full catalog synchronization:

   1. Change the CLDJobExecutionMode to Prod - backfills only.
   2. Run the job to synchronize the complete catalog (excluding any assets uploaded previously).

4. Handle common errors:

   • 400 - Assets with trailing spaces. Remove trailing spaces from folders and filenames in SFCC.
   • 404 - Assets are missing. Verify if the missing images correspond to old SKUs and determine if they are still relevant.
   • 503 - Service Unavailable. This indicates rate-limiting by SFCC.

5. Re-run the job after fixing errors:

   • After resolving the 400 and 404 errors, run the job again. The log should now be as clean as possible.

6. Set up the Delta Upload job:

   1. Configure the Cloudinary - Delta Upload catalog assets job.
   2. Set CLDJobExecutionMode to Prod to handle uploading new assets and overwriting existing ones.
   3. Schedule this job to run every 20 minutes.

By following these steps, you can ensure a smooth and efficient migration of media assets from SFCC to Cloudinary, optimizing image delivery and management.